Desktop & User Care - Remote and On-Site IT Support for your Staff

All-You-Can-Eat Helpdesk Support

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End-users are human.

Shouldn't their IT support be too?

Your end-users' time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable 24/7/365 support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations.
Now your end-users don't need to worry about racking up bills whenever they need support.

The Technical Edge Consulting Desktop Platform

Remote monitoring, maintenance, reporting, and cost-effective support.

Technical Edge Consulting's Proactive Managed Desktop Care provides comprehensive preventative maintenance services remotely. This solution is comprised of: a desktop/laptop agent within the Technical Edge Consulting technology platform with all of the intelligence built-in to conduct day-to-day preventive maintenance services, a bundled managed antiirus package, and remote access.

Empower your staff by giving them direct access to Technical Edge Consulting's unlimited phone and remote support. Our Flat-Rate resolves the issue of having to wait for approval to increase IT support costs.

With Desktop & User Care, we generate detailed inventory reports and configurations related to all the preventative maintenance activities conducted through the Technical Edge Consulting Network Operations Center (NOC). We track serial numbers, license expirations, warranties, vendor information, detailed service responses and much more. The platform comes with a built-in scripting engine and can also be used to deploy software applications remotely and automatically.

Latest Blog Entry

Is Your In-House Email Server Worth It? Probably Not
If you’re like most businesses, you almost certainly rely on email on a daily basis. However, if your email is hosted on an in-house server, you are becoming less like many businesses, as they are mo...
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Latest News

Our Site Has Launched!

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Welcome to Our New Site!
We are proud to announce the unveiling of our new website at Technical Edge Consulting!

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Contact Us

Learn more about what Technical Edge Consulting can do for your business.

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Call us today    406.896.0498

5710 Interstate Avenue
Suite #5
Billings, Montana 59101

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